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If for any reason you, the original purchaser, are not satisfied with your Carrier system, the original installing contractor will repair the problem to your satisfaction or remove the Carrier products, and refund the purchase price, subject to the Owner's Obligations and Limitations listed below.  This guarantee will remain in effect for one year after the original installation date.

Owner Obligations and Limitations

1) This offer is applicable only to homeowner's personal residence. Not
applicable to any rental or commercial properties in residences
which the owner is not the primary resident.
2) Amount shown in the Covered Refund Amount (will be disclosed if
such action is necessary) is the amount of the purchase price to be
refunded by the dealer in the event the 100% Satisfaction
Guarantee is executed.
3) Installing dealer is not responsible for painting, patching or
restoration work in the event that the Carrier system is removed.
4) Owner must provide access for the system to be removed weekdays
between 8 a.m. and 5 p.m.
5) Covered Refund Amount is based on labor and material necessary for
the installation of the Carrier system only. Additional items that
would remain on the premises, i.e. ductwork, electrical/plumbing
upgrades, registers, grills and fees, permits and finance charges are
not subject to refund.
6) Owner agrees to allow a Carrier customer assurance representative
and the installing dealer ample time for the resolution of the
dissatisfaction or for the approval of the eventual removal of the
system.
7) Regardless of the retention of the original system the new system
will be removed free of charge if no satisfaction is reached.